The National Community Outreach Programme, implemented in collaboration with road safety agencies, will provide key DVLA services, including driver’s license applications and renewals, replacements for expired or lost licenses, and issuance of International Driving Permits.
Mr. Julius Neequaye Kotey, DVLA Chief Executive, launched the programme on Thursday at Neoplan Bus Terminal in Accra.
At the event, DVLA staff directly assisted commercial drivers and educated them on the importance of renewing licenses and complying with road traffic regulations.
Officers from the Transport and Traffic Department (MTTD) of the Ghana Police Service, Ghana National Fire Service, and National Ambulance Service also advised drivers on safety practices and emergency procedures.
Mr. Kotey said the initiative aimed to bring DVLA services beyond office spaces and directly into communities.
He explained that the outreach programme aligned with the Authority’s mandate to educate the public on road safety, Motor Traffic and Transport regulations, vision screening, fire safety, insurance, and first aid.
Mr. Kotey stressed that the programme would prioritise underserved communities to ensure equitable access to DVLA services.
He added that it would help dispel misinformation, eliminate middlemen, and uphold transparency and accountability in DVLA’s operations.
“This outreach programme allows us to listen, learn, and deliver tailored solutions that promote safety, convenience, and trust,” he said.
In a speech read on his behalf, King Tackie Teiko Tsuru II, Ga Mantse, commended DVLA for its “people-centred approach” to public service delivery.
He urged the public to embrace the reforms, take advantage of the programme, and help spread the message of safety.
Nii Ahene Nunoo, Abola Mantse and representative of the Ga Mantse, urged DVLA to ensure that commercial motor riders operate strictly under the proposed law regulating their activities.
GNA